A great article from Business Week Online (spotted by Down Under eagle-eye Factiva colleague Lorraine Worley) credits bloggers with holding Dell and Apple's feet to the -- um -- fire in the wake of the recent laptop-battery story.
Business Week states:
"The cybermedia didn't merely expose the dangers of computers catching fire. They kept the heat on the manufacturers to do something about it and helped the U.S. Consumer Product Safety Commission [CPSC] conduct an investigation into the burning batteries."
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